No, you do not need to activate your physical or eGift card – you can use them immediately.
Yes, you can pay for your online order with your physical gift card. Your gift card never expires.
Yes, you can pay for your in-store or online order with an eGift card!
You can buy a Five Guys gift card in any Five Guys location, online, or at retail locations such as Target or Amazon.com. You can use your gift card any time and the balance never expires.
Checking your gift card balance is easy! Visit our Gift Card page to get started.
To check your balance, resend eGift cards, view eGift cards, and receive the delivery status of gift cards purchased online, visit our Gift Card page.
Please reach out to us via our Contact Form and someone will be in touch ASAP!
Unfortunately, gift cards are treated as cash. They cannot be refunded or replaced.
If you’re able to provide proof of purchase, we’ll do our best to locate your gift card—just reach out through our Contact Form.
From ingredients to our methodical prep process, get the inside scoop on what goes into making Five Guys magic.

Since 1986, we’ve been working tirelessly to refine the craft of burgers and fries. Learn the history behind Five Guys.
